Privacy, trust, and transparency matter to us at Mineral Circles Bearings. If you have a question about how we handle your personal data, please get in touch.
By using this site or our services, you agree that your personal data will be processed on the terms set out in this Privacy Policy.
1. Definitions
Personal data, any information relating to an identified or identifiable individual.
Processing, any action, or set of actions, performed on personal data.
Data subject, the individual whose personal data is being used.
Child, a person under 18 years of age.
2. Our data protection principles
We commit to the following principles.
Transparency, on request, we will tell you what personal data we hold about you and the lawful grounds on which we process it. Your rights come first.
Minimization, we collect and process only the personal data our marketing and sales activities require.
Storage limitation, we keep personal data for a defined period, and no longer than the purpose requires.
Accuracy, integrity, and confidentiality, we work to keep your data correct, intact, and private.
3. Your rights over your personal data
Right to information, to know what we collect, why we collect it, where it came from, and how it is processed.
Right of access, to request a copy of the personal data we hold about you. If we cannot provide it, we will explain why.
Right to rectification, to correct or complete personal data that is inaccurate or incomplete.
Right to erasure, in certain circumstances, to have your personal data deleted from our records.
Right to restrict or object to processing, in certain circumstances, to ask us to limit or stop processing your personal data.
Right to object to automated processing, to object to profiling, or to a decision based solely on automated processing, particularly where it has legal effects for you.
Right to data portability, to receive your personal data in a machine-readable format or, where possible, to have it transferred directly from one processor to another.
Right to seek redress, to pursue legal remedies, or to approach a supervisory authority with a claim for damages.
Right to withdraw consent, to withdraw your consent to processing at any time.
4. Personal data we collect
Information you give us
Details we need to serve you and improve your experience as a customer, such as your name, email address, billing address, and delivery address.
Credit card details are never stored, sold, shared, rented, or leased to any third party.
Information we collect automatically
As you browse the site or use its content and services, session tools and cookies record data such as your IP address, cart contents, and order history. We use it to improve your experience as a customer.
5. Information from third parties
Where they have lawful grounds to do so, our partners may share with us information you have given them, directly or indirectly.
We may also collect personal data about you that is publicly available.
6. How we use and protect your personal data
We use your personal data to:
provide and communicate our products and services, account registration, promotional material, and notice of any changes you need to know about;
improve our customer service and the experience of using the site;
meet our obligations under a contract or the law.
Where we have legitimate grounds or your consent, and unless we tell you otherwise, we also process your personal data to:
identify you;
market to you, personalized offers from us or from partners we have selected, newsletters, browsing history, customer-base analysis, and surveys;
handle sales, invoicing, and related administration.
We may anonymize your personal data. Once anonymized, that information is used only outside the scope of this Privacy Policy. Where relevant, billing details and similar records are kept for as long as accounting requirements or the law demand.
We may also process your personal data for purposes not listed here, provided they remain in line with the purpose it was collected for. Before we do, we make sure that:
the nature, context, and purpose of the data make it suitable for the further processing;
the further processing will not harm your interests, and that you are informed of it;
appropriate safeguards are in place.
Third-party access to your personal data
We do not share your personal data with strangers. We do share limited details with trusted partners where it improves your experience as a customer or supports our marketing, MailChimp, for example, and with any legal entity where the law requires it.
How we secure your data
We protect your personal data with secure protocols for transfer and communication, such as HTTPS, and we anonymize or pseudonymize it wherever that is practical. We monitor our systems for vulnerabilities and attacks, but no system can be guaranteed completely secure.
If a data breach or threat occurs, we will notify you and assist the authorities as required.
If you hold an account with us, keeping your username and password confidential is your responsibility.
Children
Our services are not aimed at children, and we do not set out to collect information from them, knowingly or otherwise.
7. Cookies
We use cookies and similar technologies to personalize your experience, analyze how visitors use the site, and collect information about that use.
A cookie is a small text file stored on your computer that can hold information. Only we can read the cookies we set. You can disable them in your browser, though parts of the site will stop working properly if you do. You can also control some third-party cookies through a privacy platform such as optout.aboutads.info or youronlinechoices.com. For general information about cookies, see allaboutcookies.org.
The cookies we use
Necessary cookies, required to sign in to the site. They do not necessarily collect personal data.
Functionality cookies, personalize the site by remembering details such as the email address used to pre-fill a comment form.
Analytics cookies, track how the site and its services perform and are used.
Advertising cookies, set by advertising networks, with the site operator’s permission, to show advertising relevant to your interests. They record the sites you visit and share that activity with other organizations.
We use Google Analytics to measure traffic to the site. You can read Google’s privacy policy and opt out of Google Analytics tracking.
8. Contact us
Office of the Managing Director
Mineral Circles Bearings
P.O. Box 27691, Dubai, UAE
Tel: +971 4 886 5100
Email: [email protected]