Technical Support

Right bearing. First time.

Choosing the right bearing or component affects performance, safety, service life, and repair quality. Our team helps with identification, cross-reference, fitment checks, and product alternatives, at no cost to you.

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[Technical support team at work]
RFQ #4821 · ACTIVE
"Identify this old code"
OLDHR30205JNEW30205-A
RESPONSE
< 4 hours
For most requests
How It Works

From photo to part number, in three steps.

01

Send what you have

A photo, the old code, dimensions, or even the vehicle make and model. Whatever you can share.

02

We identify it

Our technical desk identifies the part number, current equivalent, and any cross-references across the brands we supply.

03

We respond with options

Available stock, lead times for non-stock, brand alternatives, and approximate pricing, all within hours.

Services

Eight ways our team can help.

All technical services are provided free of charge to customers and prospective customers.

< 4h

Bearing Identification

Send a photo, measurements, or old code, our technical desk identifies the part number, brand, and any equivalents.

Send us
PhotoDimensionsOld code
< 4h

Cross-Reference Support

Map a part number from one brand to its equivalent across NTN, SKF, NSK, and other manufacturers we supply.

Send us
Part numberBrand
< 24h

Application Matching

Vehicle or machine details translated into the correct bearing, seal, or CV joint specification.

Send us
Vehicle / MachineApplication
< 24h

Lubrication Guidance

Grease and oil selection by operating temperature, load, speed, and environment.

Send us
Operating conditions
< 24h

Seal Selection

Lip, axial, hydraulic, stainless or food-grade, matched to your seat dimensions and medium.

Send us
DimensionsMedium
2-5 days

Failure Analysis Support

Photos or samples of failed bearings reviewed for likely root cause, and a recommendation to prevent recurrence.

Send us
PhotosOperating history
< 24h

Catalog Assistance

Help locating manufacturer documents, archived part sheets, and obsolete-product references.

Send us
BrandPart number
< 24h

Product Alternatives

Substitutes when originals are out of stock or obsolete, equivalent quality, equivalent fitment.

Send us
Original part
Get Started

Three ways to kick off a technical request.

Pick whichever is easiest. Our team responds the same way you reached out.

WhatsApp our desk+971-4-886-5100
Sample identification
#TR-2814
outer racecage / seal
d 25mmD 52mmB 15mm→ 6205-2RS
FAQ

Common questions.

A clear photo on a plain background is enough for most parts. Include any visible markings or codes. If the part is too worn to read, basic dimensions (bore, outside diameter, width) help significantly.

Have a part you can't identify?

Send a photo, code, or measurements. Our technical desk replies within four hours during business hours.

Contact us